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Extremely slow premium servers
Category Premium servers
Affected Version Unknown
Priority 1 - Highest
Status Fixed/Solved/Closed
Fixed Version (none)
Users able to reproduce Bug/Issue 0
Submitted 12-13-2007
Users unable to reproduce Bug/Issue 0
Assigned Users (none) Tags (none)

issueid=35 12-13-2007 10:24 PM
Member
Extremely slow premium servers

Runing at 10-20 mb connection and downloading at 10-30kb/s from the premium servers, when I try to download from other mirrors provided i download 600-2000 kb/s.

There is obvisouly a problem with the premium servers in the past few days, and I really think you guys should look into this.
Reply

12-14-2007 12:48 AM
 
I'm also experiencing slow downloads. I've got 100/10Mbit connection and before load balanced premium servers was introduced I was pretty much always downloading at at least a couple of hundred kb/s, but now I'm only getting a few (5 if I'm lucky) kb/s.
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12-14-2007 12:47 PM
Moderator
 
The US and Dutch servers are running sub 50% load once again. The UK cluster is still under a bit of load but it will probably clear up during the day. Can you confirm that speeds are looking up?
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12-15-2007 12:11 PM
 
Yes, I am not getting speeds around 800-900 kb/s again.
Reply
12-26-2007 01:50 PM
 
Its slow atm, only getting 60kbs and if i were to go download off file front its at 200+. I will wait a while and see if it improves
Reply
12-27-2007 07:08 PM
Moderator
 
Quote:
Originally Posted by xan21
Its slow atm, only getting 60kbs and if i were to go download off file front its at 200+. I will wait a while and see if it improves
Can you give us a few more details? Has it slowed down recently? From what servers are you trying to download from? What browser/software do you download with?
Reply
12-28-2007 11:15 AM
 
Quote:
Originally Posted by Uzbeki
Can you give us a few more details? Has it slowed down recently? From what servers are you trying to download from? What browser/software do you download with?

I just got premium 2 days ago, i download from the eu uk server, the speed is under 100kbs. It might just be my connection, BT have slowed my connection for downloading too much or something so im going to change provider after the new year.

Im using FireFox as my browser
Reply
12-28-2007 05:13 PM
Moderator
 
Its weird because the server is indeed in the UK. I have however heard this from a couple of other BT users. It may be hard to do something about this during the weekend but rest assured that we will be contacting our UK hosting company to see if anything can be done.

The issue might however be on the BT side but we will see.

You might also want to try the dutch servers (nl)
Reply
12-29-2007 02:34 PM
 
Yeah its BT thats slowing me down, last night i could download with full speed from the Uk server but during the day BT seem to slow my download speed.
Reply
01-11-2008 11:17 PM
Member
 
I'm with Virgin Media, UK. I was just downloading at 70kb/s from the U.K servers, switched to NL servers and i received 1.4mb/s.
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