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Slow Download Speeds Premium
Category Premium servers
Affected Version Unknown
Priority 1 - Highest
Status Fixed/Solved/Closed
Fixed Version (none)
Users able to reproduce Bug/Issue 0
Submitted 02-27-2009
Users unable to reproduce Bug/Issue 0
Assigned Users (none) Tags (none)

issueid=293 02-27-2009 02:03 PM
Slow Download Speeds Premium

Ok so I just brought the premium service and was expecting good speeds however when I try to download im getting 18-30 kb/Sec

http://www.warcraftmovies.com/movieview.php?id=74881

What im trying to download atm.
Reply

04-17-2009 07:59 AM
 
I would like to report this as well, it has been very slow lately. I am getting 9-16kbs which is really weird. Previously it was way much faster.
Reply
04-20-2009 01:53 AM
 
Anyone looking into this? I definitely did not pay to get such speeds.
Reply
04-20-2009 10:46 AM
Moderator
 
We are looking into your issue. I have a few questions:
1. What ISP do you use?
2. What ip do you connect from?
3. Which premium server do you download from?
4. When you say it was faster before did you download from some other premium server?
Reply
04-21-2009 11:01 AM
 
Hello Uzbeki, I am from Brunei Darussalam

1. http://www.telbru.com.bn/
2. IP is Dynamic
3. US
4. I recalled there were more than two premium servers available two months ago. All of them were decent speeds and I was pleased at that time.

Currently, it is really slow. I have tried both UK and US premium servers. In fact downloading from premium servers now is pretty much the same as from filefront. It was good a month or two ago! What happened?

EDIT: Attached a screenshot of my downloads from rapidshare (left) and wcm (right). I notice that under the details of my IDM I am only receiving one slot for premium but rapidshare has dozens. Not sure if that helps and notice the difference in speeds. Premium download speeds for me used to be way better than the current speed.

Reply
04-22-2009 09:47 AM
Moderator
 
We closed down one server in holland which was not working very well.

Please tell me what speed you get on this file:
http://www.styng.info/stuff/games/Gu...ic_Trailer.mov

We are planning to open a new premium server in the same server location.
Reply
04-23-2009 01:48 AM
 
Uzbeki that link is still slow

Reply
04-28-2009 02:50 PM
Moderator
 
We will take a look at what we can do to make IDM able to get more slots from our premium servers.
Reply
05-02-2009 01:46 AM
 
Hello Uzbeki!

Not sure if you guys had done anything to the servers or allowing more slots for IDM ( a lot of slots open now) but its definitely fast now! Thanks a bunch!

Cheers,
ChoBo

Reply
05-05-2009 04:26 PM
Moderator
 
Great! :)
Reply
05-05-2009 07:01 PM
Initiate
 
Finding the UK Premium download to be incredibly slow right now 5-10kbs

Having to download from Filefront instead (224kbs as of posting) which is rather =/
Reply
05-19-2009 08:13 PM
 
Having the same problems. I decided to take a premium account about 2 weeks ago but have not used it yet. I am forced to use filefront or some other mirror.

When i use the UK premium link i download with 2 kb/s. Tried it on multiple pc's. My normal download speed is around 600/700 kb/s

My provider in the UK is BT
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