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Upload success; movie status not updating | ||||
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Category Website functionality |
Affected Version Unknown |
Priority 10 - Lowest |
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Status Fixed/Solved/Closed |
Fixed Version (none) |
Users able to reproduce Bug/Issue
0
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Submitted 11-25-2009 |
Users unable to reproduce Bug/Issue
0
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11-25-2009 10:02 PM | |
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Upload success; movie status not updating
I tried to upload my third movie to Warcraftmovies today.
I came across an unexpected issue I haven't encountered previously this time. Details following now: *When adding a new movie I'm perfectly able to go through all four steps of the process. *I'm able to upload the movie without problems and close the window after completion. *After having uploaded the movie and completing step 4 in the form, the movie status is telling me: "No mirror. Awaiting upload. -" (I haven't supplied a mirror for the video this time) *After having waited several hours no changes to this status are showing. *I am able to select thumbnails for the movie however, after having waited a few hours. *I have tried re-uploading the movie after the wait, no differences as result. The video is in mp4 format, and roughly 500MB in size (which has been the case for my previous videos as well). Running Windows 7 on this machine using Firefox as browser (Internet Explorer 8 made no difference in the issue). I hope the description above is clear enough to be helpfull to you :) |
11-26-2009 07:54 PM | ||
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I have tried re-uploading the movie again this evening which suddenly seemed to work properly.
The issue no longer applies now. |
12-03-2009 03:16 PM | |||
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We had some issues with the upload server when this issue occurred. It has since been fixed as you noticed :)
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