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Videos wont stream?
Category Website functionality
Affected Version Unknown
Priority Unknown
Status Fixed/Solved/Closed
Fixed Version (none)
Users able to reproduce Bug/Issue 3
Submitted 10-27-2009
Users unable to reproduce Bug/Issue 0
Assigned Users (none) Tags (none)

issueid=453 10-27-2009 03:54 PM
Videos wont stream?

For some reason I cant use the WCM stream, but any other site (Youtube, noobflicks, vimeo, etc. work just fine). I'm on a Mac and tbh I have no idea if there is some compatibility issue or what. Someone make me feel dumb and tell me the easy fix I havent thought of yet :)

Edit: Should have been clearer, the starting frame of the video appears and the loading bar appears, but it never loads to the point where I can press the play button.
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10-28-2009 12:38 PM
Moderator
 
I'll let tech take a look at this
Reply
10-28-2009 02:39 PM
Moderator
 
What flash version do you use?
could you send us the link of a movie you can't watch?
What browser do you use? Version and type?
Reply
10-28-2009 09:07 PM
 
Quote:
Originally Posted by Gedan
What flash version do you use?
could you send us the link of a movie you can't watch?
What browser do you use? Version and type?
The most recent version. The odd thing was, I DL'd the newest one thinking that might help and it did for a while. I took a break, came back and then it had stopped working all over again -_-

It's all of the WCM video streams, not just a single one :-/

Safari v4.01
Reply
11-19-2009 11:16 PM
 
Im having the same issue, also on a Mac
Reply
12-03-2009 03:18 PM
Moderator
 
Thanks for reporting this issue. Please get back to us if you find a solution for it. Meanwhile we are looking into it on our end.
Reply
04-14-2010 12:17 AM
 
i get same problem. I tried with Safari v4, IE 7-8, firefox 3.5 and 3.6 and google chrome.
I get the latest flash version.

Thank you.
Reply
04-16-2010 09:17 AM
 
same here i can see the first previewframe and the loading bar but it never changes into the "play"-button.

PS: I tried using Chrome Opera IE and Firefox its with every browser the same.
Reply
04-16-2010 12:41 PM
Initiate
 
Same problem here. They all just sit at the loading screen. Ive tried all the browsers i can think of. The odd thing is: I never had a problem when i had a premium account but i just cant afford it anymore.
Reply
04-22-2010 10:41 AM
 
i think this bug is never going to be fixed.
thats very sad because most of the videos are only streams and theres often no nonpremiumdownload.
Reply
04-28-2010 11:19 PM
 
:'(
Reply
05-01-2010 04:38 PM
Initiate
 
I have been having the same problem, it has never worked for me. And I really would like to whatch some of these videos. :,(
Reply
07-12-2010 04:18 AM
Initiate
 
i have been having this problem for a while as well. i have uninstalled and reinstalled adobe flash multiple times, cleaned out my cookies, tried internet explorer and google chrome, and i have still not been able to watch a video on wcm. the ONE time i got a video to load, was right after i restarted my computer and went to wcm.com and loaded up a movie. the next one i tried after that didn't work. when i right click it just says 'movie not loaded'.
Reply
07-20-2010 02:39 PM
 
Same problem here.
Im running latest Firefox Version (doesn't work with Chrome or IE either), newest Flash Player and still the video is stuck in the first frame with a little gray loading icon with a pulse moving from left to right.
Reply
07-23-2010 02:10 AM
 
i too am experiencing what zabeoth is going through .. ive uninstalled firefox / flash multiple times used different web browers and still nothing its been happening for quite some time now for me about 2+ months or so..
Reply
08-03-2010 09:22 PM
 
same problem, it started yesterday after i installed k lite codec pack so i removed it but nothing changed. I tried also on a fresh formatted PC but nothing...flash is updated
Reply
08-11-2010 01:59 PM
Initiate
 
hey, im on a laptop with windows xp and using firefox, when im trying to see a video, it just says: "share this movie" "adverstisement" "error line 1" and "recommendation text" + a green box at the bottom with some arrows at each side. :s
Reply
09-23-2010 09:52 PM
 
same issue with 'share this movie" "adverstisement" "error line 1" and "recommendation text" + a green box at the bottom with some arrows at each side'
i see that allways i try to watch something here
(win xp, google chrome last version, flash player - last version)
and this happens always i change WCM Stream. Youtube stream is ok.
Reply
11-01-2010 10:18 PM
Moderator
 
We are going to put out a new video player this week that might fix some of these issues. Also make sure you do not have any ad blockers running.
Reply
11-07-2010 03:57 AM
 
Dont have any addblocker but still VCM Stream wont start tho they started 1-2 time after like 10 mins of waiting and it takes 20-30 mins additional waiting time for 1 minutes lenght movie something definately wrong.

(Win7,Goole chrome,flashi,firefox etc all last version)
Reply
11-11-2010 09:33 AM
Moderator
 
I will continue to investigate it.
Reply

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