Uploading Custom Avatar not working?

x_x · 06-13-2007, 03:31 AM

When I click upload it goes to a blank page and avatar doesn't upload.

Valamir · 06-13-2007, 05:51 AM

Is this on the forum or the main site? What browser and version are you using?

x_x · 06-13-2007, 10:36 PM

on warcraftmovies.com and I'm using firefox.

Valamir · 06-13-2007, 10:54 PM

What version of FireFox. This can be located under the Help menu, click on About Mozilla Firefox.

x_x · 06-14-2007, 12:26 AM

version 2.0

Valamir · 06-14-2007, 03:46 AM

I am not certain why it is doing this to you, I have the same version. One thing you will want to do is disable any firewalls and all addon application within Firefox to see if it any of that is in conflict at all.

Uzbeki · 06-14-2007, 09:17 AM

How large is the avatar you are trying to upload? The max size is 20kB. If it is larger it will just show a white screen

We will change this so you get presented with a correct error message.

06-13-2007, 03:31 AM	#1
x_x Initiate Join Date: Aug 2006 Posts: 3	Uploading Custom Avatar not working? When I click upload it goes to a blank page and avatar doesn't upload.

06-14-2007, 09:17 AM	#7
Uzbeki Moderator Join Date: Sep 2006 Posts: 1,261	How large is the avatar you are trying to upload? The max size is 20kB. If it is larger it will just show a white screen We will change this so you get presented with a correct error message. __________________ Founder and Lead Admin WarcraftMovies.com

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06-13-2007, 05:51 AM	#2
Valamir Senior Member Join Date: Jun 2005 Location: MS, USA Posts: 789	Is this on the forum or the main site? What browser and version are you using?

06-13-2007, 10:36 PM	#3
x_x Initiate Join Date: Aug 2006 Posts: 3	on warcraftmovies.com and I'm using firefox.

06-13-2007, 10:54 PM	#4
Valamir Senior Member Join Date: Jun 2005 Location: MS, USA Posts: 789	What version of FireFox. This can be located under the Help menu, click on About Mozilla Firefox.

06-14-2007, 12:26 AM	#5
x_x Initiate Join Date: Aug 2006 Posts: 3	version 2.0

06-14-2007, 03:46 AM	#6
Valamir Senior Member Join Date: Jun 2005 Location: MS, USA Posts: 789	I am not certain why it is doing this to you, I have the same version. One thing you will want to do is disable any firewalls and all addon application within Firefox to see if it any of that is in conflict at all.