Premium going really slow? - Page 2

baloo · 05-31-2007, 09:05 AM

I've collected a report to our ISP and they'll look into this to find out if there is a routing problem to your location

Sethep · 05-31-2007, 02:54 PM

I did send you the infos Uzbeki, I hope it helps.

baloo · 05-31-2007, 03:41 PM

Our ISP changed the route to solve the problem with users living in Germany.
Can you confirm speed improvements?

Sethep · 05-31-2007, 04:27 PM

Atleast not yet. Still at 30-40kb :<

Uzbeki · 06-01-2007, 07:52 AM

Quote:

Originally Posted by Sethep

I did send you the infos Uzbeki, I hope it helps.

Thanks for the trace, it will be most helpful. We will continue to investigate the issue.

At what speed do you normally download? What is you connection?

Sethep · 06-01-2007, 08:53 AM

Since my connection got updated (TDSL6000) I usually had 250-300kb/sec.

Sethep · 06-03-2007, 09:10 AM

Any News about this topic already?

Valamir · 06-03-2007, 04:31 PM

Do any of you know if you use firewalls (other than the windows firewall) or if your ISP has a proxy server setup that you all are required to go through?

Sethep · 06-04-2007, 02:40 PM

No firewall, no proxy. Worked fine like 2 weeks ago

Valamir · 06-04-2007, 03:31 PM

Have you checked with your ISP. You don't have to have it setup in your browser for there to be one. They often wont tell you unless you call and specifically ask about it. I worked for one and that is how we were.

05-31-2007, 09:05 AM	#11
baloo Senior Member Join Date: Sep 2006 Posts: 192	I've collected a report to our ISP and they'll look into this to find out if there is a routing problem to your location __________________ joonix tech

05-31-2007, 03:41 PM	#13
baloo Senior Member Join Date: Sep 2006 Posts: 192	Our ISP changed the route to solve the problem with users living in Germany. Can you confirm speed improvements? __________________ joonix tech

05-31-2007, 02:54 PM	#12
Sethep Initiate Join Date: May 2006 Posts: 9	I did send you the infos Uzbeki, I hope it helps.

05-31-2007, 04:27 PM	#14
Sethep Initiate Join Date: May 2006 Posts: 9	Atleast not yet. Still at 30-40kb :<

06-01-2007, 08:53 AM	#16
Sethep Initiate Join Date: May 2006 Posts: 9	Since my connection got updated (TDSL6000) I usually had 250-300kb/sec.

06-03-2007, 09:10 AM	#17
Sethep Initiate Join Date: May 2006 Posts: 9	Any News about this topic already?

06-03-2007, 04:31 PM	#18
Valamir Senior Member Join Date: Jun 2005 Location: MS, USA Posts: 789	Do any of you know if you use firewalls (other than the windows firewall) or if your ISP has a proxy server setup that you all are required to go through?

06-04-2007, 02:40 PM	#19
Sethep Initiate Join Date: May 2006 Posts: 9	No firewall, no proxy. Worked fine like 2 weeks ago

06-04-2007, 03:31 PM	#20
Valamir Senior Member Join Date: Jun 2005 Location: MS, USA Posts: 789	Have you checked with your ISP. You don't have to have it setup in your browser for there to be one. They often wont tell you unless you call and specifically ask about it. I worked for one and that is how we were.