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Old 07-30-2008, 02:03 PM   #1
Isaniac
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Slow download rates from all regions for premium

for the past few months i cant download movies using the premium links. I have tried using both EU links UK & NL and US link but all give me around 15kb/s download speed which is really slow. I used to use the Canadian link but that disappeared, it used to give me 200KB/s. I have no one else using the network, im not downloading anything else and my firewall and anti virus are not the cause of the problems as i have tried turning them off and playing with the settings.
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Old 07-30-2008, 04:58 PM   #2
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I've been having the same issues. Might aswell go and sit using filefront o.o
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Old 07-31-2008, 04:15 AM   #3
Valamir
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Isaniac, can you please provide a trace route to "pongo.wcmprem.com" and paste it into a post in this thread please? Also can you provide us with your Internet Service Provider's company name and what province you live in to better assist with resolving this issue.
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Old 07-31-2008, 09:42 AM   #4
Uzbeki
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This issue seems to affect BT (ISP) users only. Do the two of you have any idea if BT throttle downloads in any way or form?
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Old 07-31-2008, 04:39 PM   #5
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Aye it's BT that i've been using.
I've had no issues with any other downloading. Closest example is rapidshare which i'm getting great speeds from. Just seems to be to WCM =\
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Old 08-01-2008, 03:15 PM   #6
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We have done a lot of digging into this issue but so far we have not been able to find a solution that works 100% of the time for the BT users. One second it can work perfect but the next the speeds gets throttled. It mus be some kind of weird compatibility issue between BT and they way our downloads work. We will continue to work on this problem though.
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Old 08-05-2008, 12:47 AM   #7
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I've had this problem for months also. During the day I'll be lucky to break 10kb from any of your premium servers but at night I'll be getting 800kb. During the day I can download off other sites at max though. I'm also on BT.
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Old 08-05-2008, 02:34 PM   #8
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It would be great if we could get access to a server within the BT network do some more testing. Does anyone of you have a server at home?
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