Premium Membership cancelled?

teppec · 07-19-2007, 03:12 PM

I'm a premium subscriber and have been for most of the year+ I've been a member at Warcraftmovies.com.

I'm trying to figure out why my premium membership got axed. According to the billing record, I was billed at the end of may and the end of june (5/30 and 6/30 to be exact), so my next billing should have been 7/30. So, why is my membership cancelled in the middle of the month?

Premium Membership name for Warcraft movies is the same as here, Teppec. Any help to figure out what happened would be greatly appreciated.

teppec · 07-20-2007, 09:41 PM

Was hoping someone might have some information for me.

kiahann · 07-20-2007, 10:30 PM

An admin will reply to this as soon as he gets a chance.

If he doesn't get a chance to answer you here on the forums. Email him here it goes directly to the owner of the site.

[email protected]

baloo · 07-23-2007, 08:43 AM

Sorry for the delay, weekend and all..
I couldn't find your info in the logs, only that it was due to 18th of July.
The premium periods is counted monthly by days, not untill the end of a month.
(If you pay 18th it should probably end the 18th too)

Uzbeki will be online soon and he will look deeper into the cause of this.

Uzbeki · 07-23-2007, 09:24 AM

Hi, can you please supply the paypal email you used for the transaction? You can PM me here on the forum.

07-19-2007, 03:12 PM	#1
teppec Initiate Join Date: Oct 2006 Posts: 2	Premium Membership cancelled? I'm a premium subscriber and have been for most of the year+ I've been a member at Warcraftmovies.com. I'm trying to figure out why my premium membership got axed. According to the billing record, I was billed at the end of may and the end of june (5/30 and 6/30 to be exact), so my next billing should have been 7/30. So, why is my membership cancelled in the middle of the month? Premium Membership name for Warcraft movies is the same as here, Teppec. Any help to figure out what happened would be greatly appreciated.

07-20-2007, 10:30 PM	#3
kiahann Senior Member Join Date: May 2005 Location: USA Posts: 900	An admin will reply to this as soon as he gets a chance. If he doesn't get a chance to answer you here on the forums. Email him here it goes directly to the owner of the site. [email protected] __________________ ModSquad Warcraftmovies.com

07-23-2007, 08:43 AM	#4
baloo Senior Member Join Date: Sep 2006 Posts: 192	Sorry for the delay, weekend and all.. I couldn't find your info in the logs, only that it was due to 18th of July. The premium periods is counted monthly by days, not untill the end of a month. (If you pay 18th it should probably end the 18th too) Uzbeki will be online soon and he will look deeper into the cause of this. __________________ joonix tech

07-23-2007, 09:24 AM	#5
Uzbeki Moderator Join Date: Sep 2006 Posts: 1,261	Hi, can you please supply the paypal email you used for the transaction? You can PM me here on the forum. __________________ Founder and Lead Admin WarcraftMovies.com

07-20-2007, 09:41 PM	#2
teppec Initiate Join Date: Oct 2006 Posts: 2	Was hoping someone might have some information for me.